blobs and squares

Blob and squares.

Blob and squares.

 

Drawn with Sharpie No Bleed Fine and Sharpie No Bleed Medium pens.

Drawn on regular old 8.x5″ x 11″ white printer paper.

pre-shattered

pre-shattered

pre-shattered

Drawn with Sharpie No Bleed Fine and Sharpie No Bleed Medium pens.

Drawn on regular old 8.x5″ x 11″ white printer paper.

Learning ITIL

When our small company was acquired a few years ago by a larger organization, many of our systems and processes were abandoned in favor of the parent company’s systems.

Since this acquisition, I have tried to convince management of the importance of a few concepts that were important to our small local group and our customers.

Awareness – when providing IT remote IT support for small and mid sized businesses, it is imperative to provide a higher level of awareness and insight about the customer IT environment to our remote support staff. Keeping in mind that they have rarely been onsite, they are reliant on the documentation and case management system to gather that insight. We achieved this by providing customized, form-based, detailed information about just about everything that could impact IT – whether or not it was our responsibility. We also created a mechanism to provide highly detailed zoom-able photographs (think like google maps) of their IT infrastructure and other key areas. In some clients, we had a web-cam that we could direct the user to point to the misbehaving system. I found out recently I’ve been using the wrong term. In place of ‘awareness’, ITIL uses the following nomenclature: Data – Insight – Knowledge – Wisdom. We replaced our ‘Knowledge’ system with a ‘Data’ system. I haven’t had the right vocabulary to use for this and that may be one reason why I have not been effective at making the case.

Task/Goal Orientation – As I managed several teams in the smaller organization, I tried to instill the idea that being Goal Oriented was better than being Task Oriented. Establish and achieve your goals. We can automate many of the tasks. Don’t focus on that – focus on the goals. ITIL refers to this as ‘Activity/Outcome Orientation’ in place of Task and Goal. Again, using the proper industry vocabulary might have lent more weight to my statements.

pillowfight.

pillowfight

pillowfight

Drawn with Sharpie No Bleed Fine and Sharpie No Bleed Medium pens.

Drawn on regular old 8.x5″ x 11″ white printer paper.

New website – sitenotallowed.com

dashed out a new website last week to be used as a black-hole site for Windows host files.
www.sitenotallowed.com (50.22.33.79)

Edit your Windows host file found here %WINDOWS%\System32\Drivers\etc\hosts.
If you wanted to block www.facebook.com, you could add the line:
50.22.33.79 www.facebook.com

I swear I’ve been doing things.

I just cant account for what.

a few notes.

Don’t tell me what we can’t do. Tell me what we can do, and when.

If we can’t have both, thorough is preferred to fast.

Don’t just answer the question. Get to the intent. Answer the next question.

Deliver the type and quality of service you would subscribe to.

braindragging

I am dragging this brain, kicking and screaming, through learning python and django.

DIY – Matsumin Valvecaster Overdrive

I discovered this simple vacuum tube based overdrive on a few sites:

http://www.beavisaudio.com/projects/ValveCaster/

http://www.diystompboxes.com/smfforum/index.php?topic=63479.0

Mine sounds like this:

Matsumin Valvecaster

Audio MP3

It’s currently housed in a temporary proto-type box made of plastic.  Moving it to an old PC power supply chassis soon.

Pics to follow.

DIY – Simple Transistor Overdrive

This post is an extension of a previous note: http://www.amosisreal.com/wordpress/2012/02/basic-audio-circuits-following-steps-not-creating-them/

Before and after audio:

Audio MP3

Follow the link to see the whole circuit.

 

 

 

 

 

http://www.instructables.com/id/Make-an-easy-guitar-distortion-pedal-STEP-BY-STEP/?ALLSTEPS

I built mine into an old hair product container.

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